Hello,
Thanks for all of the information.
I recently received an item from Regimentals. Delivery carrier was UPS. First off, the delivery person did not take the time to knock on my door such that the person at home that day could receive it but just placed a sticker on the door with the unheard-of amount due of over $300.00. I called UPS, 2+ hours, only to have the call dropped once received. I called back and was directed to the online payment section of the website which was offline. Called back asking for a supervisor involved in billing only to be told that the office had closed 10 minutes earlier. Total call time wasted 2 hours 30 minutes for nothing.
I amended my work schedule to be home for the second delivery attempt the following and followed the intended delivery time. Actually worked from my laptop on the porch in 30 degree weather.
Driver came 1/2 hour early so if I had intended to be there when they were scheduled I would have missed the delivery again.
I made another call to UPS only to be told that they are experiencing, "problems", with some of their drivers.
I contacted Regimentals to see if this was normal but have not yet received a reply. Hopefully Daniel can offer some insight when I see him at the SOS
Is this just an issue involving deliveries from the UK? I have not experienced issues with deliveries from Germany